Privacy policy

Last Updated: June 2026

Welcome to Pawora. Your privacy is important to us. This Privacy Policy describes how Pawora collects, uses, and protects your personal information when you visit our website, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect the following categories of information:

Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Account information
  • Customer support inquiries

Transaction Information

  • Order details
  • Purchase history
  • Payment confirmation data

Automatically Collected Information

  • IP address
  • Device information
  • Browser type
  • Website activity
  • Referral sources
  • Cookies and similar technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our products and services
  • Personalize your shopping experience
  • Prevent fraudulent transactions
  • Maintain website security
  • Comply with legal obligations
  • Send promotional communications when permitted by law

Payment Security

All payments are processed through secure third-party payment providers. Pawora does not store complete credit card or payment information on its servers.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality
  • Remember user preferences
  • Analyze website traffic
  • Improve performance
  • Measure marketing effectiveness

You may disable cookies through your browser settings, although certain website features may not function properly.

Sharing of Information

We may share information with trusted service providers, including:

  • Payment processors
  • Shipping carriers
  • Technology and hosting providers
  • Marketing and analytics partners
  • Legal authorities when required by law

We do not sell or rent your personal information to third parties.

Data Retention

We retain personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict certain processing activities
  • Object to marketing communications
  • Request a copy of your personal data

To exercise these rights, please contact us using the information provided below.

Data Protection

We implement industry-standard security measures designed to protect your personal information from unauthorized access, misuse, disclosure, or loss.

However, no method of transmission over the Internet can be guaranteed to be 100% secure.

Children's Privacy

Pawora does not knowingly collect personal information from children under the age of 13.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with the revised date.

Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

Pawora Customer Support

📧 support@pawora.com
📧 orders@pawora.com
📧 info@pawora.com

Thank you for trusting Pawora as your destination for quality pet products